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RETURNS & NON-CONFORMITY

Request a product return

Submit a return request for a product that is defective, damaged, incorrect or does not conform to the confirmed order.

Before returning a product

Please provide the NeoIPS order reference, product part number and a clear description of the issue. Submitting this form does not authorize shipment; wait for an RMA reference and return instructions from NeoIPS.

Do not ship a product before receiving return instructions.
Keep the product, accessories and packaging available for inspection.
Use the RMA reference in all communication about the return.

contact@neoips.com +40 772 146 835

1

Company and order

Identify the buyer and the original NeoIPS order.

Company *Contact Person *Business Email *PhoneNeoIPS Order Reference *Invoice Reference

2

Product and issue

Provide the exact part and a detailed description.

Part Number *Serial NumberQuantity *Reason *Requested Resolution *Product StateIssue Description *

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